Customer Surveys & Questionnaires
Incorporating customer surveys, questionnaires and feedback forms on your website is a great way of receiving vital information from your visitors and starting the communication process between you and potential customers.
These forms can be as long or as short as you require, from a simple question like 'What is your favourite colour' to an extensive questionnaire with multiple options and dozens of questions.
No matter what size of form your require you have to make it look and feel right to the websites visitors, making a form as easy as possible to complete using drop down menus and select boxes will give you a far greater completion rate.
Once a form has been completed the information can be emailed directly to any email address you require and the visitor should then be navigated to a thank you page informing them that the information has been received and you will be in touch. You may also set up an auto respond that will automatically send an email to the person that completed the form with a brief rundown of what options they selected and what will happen next.
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